Nordic People Analytics Summit 2022

End-to-end NLP models to get insights from the employee feedbacks continuously – Büşra Çıkla, ING

Natural Language Processing (NLP), an ever-growing interest area in the analytics community, creates big impacts on HR/People Analytics domain.

June 8, 2022

Session Outline

Natural Language Processing (NLP), an ever-growing interest area in the analytics community, creates big impacts on HR/People Analytics domain. It enables transformation of unstructured data into valuable insights with greater operational speed and accuracy to support organizational decision mechanism. During my talk, I will address NLP use cases in HR field and how to build end-to-end NLP models (topic and sentiment model) on survey data to get insights from the employee feedbacks continuously by touching on each stage of model life cycle.

Key Takeaways

NLP business use cases in People Analytics at ING
Deep dive topic and sentiment model on survey data
Full life cycle stages of the NLP models (including data ingestion, model development, deployment, monitoring and validation)