What is required to build resilient human-centered AI, and what design principles can someone follow? Based on their experiences designing, developing, and managing AI, Ioannis Zempekakis, Head of Global Data Science & AI services at OLX Group, and Serena Westra, a Strategic Designer at IKEA, have summarised their key insights. They provide actual-use cases and a 6-step approach that can work as a guideline for solving the right problem in the right way.
– Importance of Designing for AI
– Identify human needs first
– Design for feedback loops and trust/transparency