From Smart Enterprise To Smart Operating Model – Richard Windischhofer

Organizations are collecting more data while they are missing the operating model that allows them turning data into action. I will share this operating model, and what I learned in implementing it.


  • Generating outcomes from data is not a capex investment – it is a way of working
  • Put data, analytics, experts, change management together
  • Manage the transformation instead of managing just the data
  • Drive it from the business side and not from technology side

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