Global VoIP provider Zadarma has officially launched its Multilingual AI Voice Agent, a virtual assistant designed to handle phone calls with human-like accuracy. Released today by Zadarma IPTelecom Bulgaria Ltd, the tool is now available to all users of Zadarma’s free Cloud PBX, providing small and medium-sized enterprises (SMEs) with 24/7 automated customer support capabilities.
The AI Voice Agent stands out for its deep integration into the Zadarma ecosystem, requiring no advanced technical skills to set up. Key features include: Multilingual Mastery that supports 8 major languages, including English, Spanish, French, German, Chinese, and Arabic, Knowledge-Driven Conversations, Intelligent Routing, AI Powerhouse.
By treating AI as essential infrastructure rather than a premium add-on, Zadarma aims to enable businesses to reduce wait times and maintain professional support standards around the clock, even outside of regular business hours.
