Agentic AI is quickly becoming a notable buzzword in enterprise AI and the broader AI landscape. Coined by Andrew Ng, agentic AI refers to AI systems with agency, meaning they can autonomously adjust their actions to achieve specific goals.
Gartner predicts that by 2028, 33% of enterprises will adopt agentic AI, a significant rise from less than 1% in 2024.
While many agree that the term is here to stay and will reshape the market, there is widespread intentional and unintentional misuse of the term, often conflating it with concepts like vertical AI or modular AI.
In this article, we clarify the key differences between these terms and explore how they complement one another.
1. Modular AI
Imagine building your AI system like a puzzle – each piece is a module that can easily fit with others, and you can swap pieces in and out as needed. That’s modular AI: a system designed with independent, reusable components that work together seamlessly to meet your business goals.
Independence: Each module in a modular AI system is like a self-sufficient tool. Whether it’s analyzing data or making decisions, each one can be developed and tested separately. This means fewer headaches when it’s time to update or improve the system – no more tangled dependencies slowing you down.
Interoperability: Think of modules like people speaking different languages but using a common translator. With standardized interfaces, they can communicate effortlessly, regardless of how they’re built or the technology behind them. This ensures that even if each module comes from a different place, they can still work together smoothly.
Reusability: Why reinvent the wheel? Modular AI lets you reuse existing modules in new projects, saving both time and money. So, instead of starting from scratch every time, you can tap into modules that have already been tested and proven, speeding up development and cutting down on costs.
Scalability: Business needs change, and your AI system should be able to keep up. Modular AI makes it easy to add or remove components as your workload or user demand shifts. It’s like being able to adjust the number of gears in a machine to make sure it always runs at peak performance, no matter what comes next.
Customization: Every business is different, and modular AI lets you build a system tailored to your unique needs. You can pick and choose the modules that make the most sense for your specific challenges. This means your AI solution is always working in sync with your goals, making it more effective and efficient.
Benefits for Enterprise AI Implementation
When it comes to implementing AI, flexibility and efficiency are top priorities for enterprises. Modular AI offers several key advantages that make it the go-to choice for businesses looking to stay ahead:
- Enhanced agility: In business, change is constant. Modular AI allows you to easily swap out or upgrade individual components without disrupting the whole system. Think of it like being able to upgrade your phone’s battery without replacing the entire device. This makes it easier to stay competitive by quickly adapting to new business needs or tech trends.
- Improved maintenance: No one likes dealing with complex system bugs. Modular AI isolates issues within specific components, making it much easier to find and fix problems. Instead of hunting down an issue in a tangled web of interconnected systems, teams can target the problem more precisely, leading to faster and more effective solutions.
- Cost efficiency: By reusing existing modules across different projects, businesses can reduce development time and cut costs. This means fewer resources are needed for each new AI project, allowing organizations to use their budgets more strategically and focus on the areas that matter most.
- Ready for the future: Technology is always evolving, and so should your AI system. Modular architectures make it easier to integrate emerging technologies without major overhauls. As new innovations come to market, you can adopt them seamlessly, ensuring your AI system remains effective.
Examples of Modular AI in Enterprises
- AI-driven chatbots: Imagine you’re chatting with a customer service bot built from separate modules: one for natural language understanding (NLU), another for intent recognition, and a third for response generation. This modularity allows developers to update or improve specific components – like enhancing language understanding – without disrupting the bot experience. Keeping these parts distinct keeps the system flexible and can evolve over time without affecting its overall performance.
- Enterprise resource planning (ERP): Think of ERP systems as the brains of a business, managing everything from inventory to employee schedules. Within these systems, modular AI handles specialized tasks like demand forecasting or inventory optimization, each using its own dedicated algorithm. This modularity allows for easy updates – when a new approach to inventory management is needed, only the relevant module is updated, saving time and resources while keeping the rest of the system running smoothly.
- Cloud-based AI services: Cloud providers like AWS and Google Cloud offer powerful, modular AI tools, such as text recognition for analyzing documents or sentiment analysis for customer feedback, which businesses can easily integrate into their workflows. This flexibility allows companies to select the services they need and scale their AI capabilities without the need to rebuild their entire infrastructure, providing tailored solutions that adapt to evolving needs.
2. Vertical AI
Vertical AI is like having an expert in a specific field, tailored to solve unique challenges within that industry. Unlike general-purpose AI, vertical AI understands the intricacies of particular sectors. By focusing on a specific domain, vertical AI can deliver more precise, effective solutions that cater to the needs of that industry.
Highly specialized: Vertical AI is like having a specialist on your team. It’s designed for specific industries – like healthcare, finance, or retail – so it can precisely tackle the unique challenges of each sector. Whether it’s improving patient care or optimizing retail operations, vertical AI knows exactly what’s needed.
Expertise-driven: These systems are trained on data and workflows unique to their industries. Think of it like a student becoming an expert in a specific field, learning exactly what’s necessary to perform at the highest level. This knowledge ensures vertical AI delivers results that are both relevant and effective.
Narrow focus: Unlike general-purpose AI, which can tackle a wide range of tasks, vertical AI zeroes in on solving specific problems that matter most to a given industry. It’s not trying to do everything – just the things that really make a difference in its field.
Why Enterprises Choose Vertical AI: Key Benefits
- Domain expertise: Vertical AI is like having a tailor-made solution for your business. Since it’s designed to tackle industry-specific problems, it can deliver results that are perfectly suited to your needs. As a result, you’re getting solutions that understand the ins and outs of your field.
- Quick ROI: When you go with a specialized AI, you’re likely to see results faster. Vertical AI is built with one goal in mind: solving your industry’s most important challenges. This focus means it can start delivering value right away, helping your business achieve a quicker return on investment.
- Regulatory alignment: Industries like healthcare and finance have strict regulations, and vertical AI is designed with these in mind. By incorporating industry-specific compliance and security features, these systems make it easier for businesses to stay aligned with regulatory requirements, without extra hassle.
Real-World Examples of Vertical AI in Action
- Healthcare: Imagine a radiologist using a diagnostic imaging tool that can instantly analyze medical images with incredible precision. Vertical AI in healthcare helps doctors make faster, more accurate diagnoses, improving patient care and saving valuable time.
- Finance: Fraud detection is critical in finance. Vertical AI systems analyze transaction patterns, spotting even the slightest anomalies that could indicate fraudulent activity. This helps financial institutions protect both their customers and themselves from fraud, all while staying one step ahead of criminals.
- Retail: Ever noticed how online stores seem to know exactly what you’re looking for? That’s vertical AI at work. Personalized recommendation engines analyze customer behavior to offer tailored shopping experiences, helping businesses boost sales and customers find exactly what they need.
3. Agentic AI
Imagine having a smart, independent assistant that doesn’t need constant guidance to get things done. These systems make decisions and take actions on their own, aiming to achieve specific objectives without human intervention.
Autonomous functionality: Imagine an AI system that can make decisions based on pre-set rules or what it’s learned from data. Agentic AI doesn’t need someone constantly overseeing it. It operates on its own, making smart decisions as it goes, like a self-driving car navigating the road without a human driver.
Proactive behavior: Agentic AI doesn’t wait for instructions – it anticipates needs and takes action. For example, if a system detects a potential issue, it can solve the problem before anyone even notices. This proactive behavior speeds up processes and boosts efficiency, making things run smoother without constant human input.
Goal-oriented design: Every action agentic AI takes is driven by a specific goal. These systems focus on achieving particular outcomes, whether optimizing a supply chain or improving customer service. And, as conditions change, they adapt their actions to keep moving toward those goals, ensuring they stay aligned with the organization’s broader objectives.
Benefits for Enterprises
- Efficiency gains: Agentic AI can handle complex tasks on its own, meaning less manual work for humans. By automating decision-making and streamlining processes, it reduces operational costs and allows teams to focus on more strategic, high-value tasks. It’s like freeing up your best people to do what they do best, while AI takes care of the rest.
- Competitive edge: In fast-paced industries like logistics and manufacturing, speed and efficiency matter. Agentic AI gives companies an edge by enabling faster, more efficient operations. It’s like having a smart assistant who can anticipate challenges and respond instantly, helping businesses stay ahead of the competition.
- Real-time operations: With agentic AI, systems can make decisions and take actions in real time, adapting to ever-changing conditions. Just like how a self-driving car navigates traffic without hesitation, Agentic AI transforms traditional workflows into agile, dynamic operations that can adjust on the fly to new data or shifts in the environment.
Real-World Examples of Agentic AI
- Self-driving cars: Imagine a car that can drive itself, making real-time decisions on the road. These cars navigate independently, adjusting to traffic, weather, and road conditions without any human intervention. It’s a perfect example of how AI can take control of complex tasks while ensuring safety and efficiency.
- AI personal assistants: Think of a personal assistant that helps schedule your day and responds to emails and handles tasks on its own. Agentic AI in these systems can make decisions based on your preferences and priorities, improving productivity by taking care of the little details so you can focus on bigger goals.
Key Differences between Modular, Vertical, and Agentic AI
Understanding the distinctions between these three approaches is essential for organizations seeking effective implementation strategies:
Current Trends in Enterprise Focus
Organizations’ focus on these different types of AI varies based on their industry needs and maturity levels:
1. Short Term – Vertical AI
Enterprises prioritize vertical AI to achieve immediate value. These specialized solutions address specific problems, enabling organizations to quickly justify investments due to their targeted and results-oriented nature.
2. Mid Term – Modular AI
As organizations scale their AI efforts, they shift towards modular AI. This type of AI offers adaptability and cost efficiency, enabling businesses to integrate various functions into cohesive systems that drive operational efficiency and innovation.
3. Long Term – Agentic AI
The ultimate goal for many enterprises is achieving full automation through agentic AI. However, complexities involved in implementation and regulatory considerations often slow this process. And we must address these complexities.
Addressing the Confusion between Vertical and Agentic AI
There is often confusion between vertical AI and agentic AI among enterprises due primarily to overlapping functionalities:
- Functional overlap: Vertical AI may incorporate agentic capabilities; for instance, a financial fraud detection system could include autonomous trading agents that execute trades based on detected patterns.
- Evolving terminology: The rapid advancement of technology leads to new terms that may confuse enterprises as they try to keep pace with developments in the field.
- Marketing hype: Vendors may use these terms interchangeably or ambiguously when promoting products, further blurring distinctions between them.
To mitigate confusion:
- Establish clear definitions within organizations regarding different types of AI.
- Engage with experts who can provide insights into various technologies.
- Invest in ongoing training programs that keep teams updated on advancements in the rapidly evolving landscape of artificial intelligence technologies.
By understanding these distinctions, enterprises can make informed decisions about which type of AI best suits their goals while navigating the complexities inherent in each approach effectively.
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