Case study of a consumer business facing a huge challenge of multi channel evolution and business moving online from traditional channels. How HR analytics played a huge role in driving business strategy and influenced overall strategy, capability plans, compensation plans and overall culture to enable this change and achieve its goals
Key Takeaways
- HR analytics is business analytics
- Data sources in HR are rudimentary, require patience and energy to collect
- Laser sharp focus on business goals and people drivers enables derive actionable insights
- No model is completely robust, requires experience, multiple iterations and ‘subjective experience’ from outside the data sets
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