Practical examples of how Konecranes is using data from service delivery processes to improve the service sales and operations. Presentation covers the challenges and learnings from the projects
Key Takeaways
- Inspiration for different ways of using data to improve sales and operations
- Importance of easy access to data on every level of organization and sufficient data literacy
- Crucial role of data quality and how to address that
- Integration of all service data activities (internal reporting, predictive maintenance etc) into business model and processes
Add comment