Hyperight

How to Manage Zero Touch Closed Loop AI Ops when Goalposts are Constantly Moving – Kai Chaza, Ericsson AB

Session Outline

How to overcome the challenges of operating a zero touch closed loop AI Ops system when the underlying architecture is constantly evolving, making training and predicting the stable environment extremely challenging. How we overcome these challenges at Ericsson while managing a 24/7 live production IoT system using a data driven approach to derive key insights and implement actions using scaled agile.

Key Takeaways:

  • Run multiple proof of concepts of each service and coordinate these across the platform stack to increase collaboration
  • Leverage open source tools to take advantage of AI frameworks for managing zero touch closed loop network operations
  • Adhere to scaled agile releases to ensure coordination across different teams building a wide range of microservices

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