Speaker: Daniel Sim Tze Wei – Deputy Director, Ministry of Manpower
Description
The Manpower Research and Statistics Department of Singapore’s Ministry of Manpower has introduced innovative tools to streamline statistical processes and improve efficiency. A key development is an automated occupation coding system using advanced technology, reducing manual effort by 30% and enhancing data accuracy. Additionally, a chatbot has been designed to create a more personalized and user-friendly survey experience, demonstrating the department’s commitment to leveraging technology for better service delivery.
Key Takeaways:
• Efficiency Gains Through Automation
• Personalized and User-Friendly Surveys
• Innovative Use of Technology
