Responsible AI in Retail: what is it, why is it important and how do we ensure it? – Anna Baecklund, Maaret Malinen & Sara Thiringer, ICA Sweden


Key Takeaways

  • What is responsible AI, or trustworthy AI?
  • How to work with transparency against customers/business organization, degree of explanation, fairness (how to meet challenges with bias or discrimination)
  • How to get help from a data governance perspective, including accountability and data protection/privacy
  • Why are these questions important

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