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Learning the value of AI through practical experimentations – City of Helsinki Experimentation Accelerator – Ville Meloni, City of Helsinki

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City of Helsinki has established an experimentation accelerator to support city employees to learn hands on how AI and software robotics can be used to improve city services and processes. Session summarizes the key learnings and value of rapid experiments conducted so far.

Key Takeaways

  • adoption of new technologies such as AI benefit from active internal organizational support and creation of concrete use case examples that are relevant for the organization
  • these experimentations have given city employees better understanding for example related to data availability and quality requirements, machine learning and ethical questions related to AI
  • session gives concrete examples some of the conducted experiments related to AI and machine learning and the perceived value of the experimentation results

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