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How We Use Data to Shape Strategy and Steer Our Business – Haakon Michael Austad, If P&C Insurance

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A story about utilizing data to create a common direction and strategy. How we simplified the complexity in describing the value drivers in our customers base and the new use cases we found along the way.

KEY TAKEAWAYS

  • Approaches to segmentation work and customer lifetime value
  • How to work with KPIs throughout the organization
  • The link between strategic KPIs, operational KPIs and Optimization

➡ View/Download the PDF presentation file at https://datainnovationsummit.com/wp-content/uploads/2019/04/M1_12.00_Haakon_Michael_Austad_If_Insurance.pdf

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