A story about utilizing data to create a common direction and strategy. How we simplified the complexity in describing the value drivers in our customers base and the new use cases we found along the way.
- Approaches to segmentation work and customer lifetime value
- How to work with KPIs throughout the organization
- The link between strategic KPIs, operational KPIs and Optimization
➡ View/Download the PDF presentation file at https://datainnovationsummit.com/wp-content/uploads/2019/04/M1_12.00_Haakon_Michael_Austad_If_Insurance.pdf