Combining Online and Offline Learning for Automating Web Interactions – Jim Barrett, Klarna Bank AB

Klarna has a strong focus on making complicated things simple for end users. In this talk, we share how we use a variety of machine learning techniques to create functionality that enables us to automate web interactions on behalf of our users, at scale, resulting in subtle and attractive improvements to our users’ experience.

Key Takeaways

  • The challenges of web automation
  • Web page feature extraction and modelling
  • Some results

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