Building state of the art Customer Service Chatbot with limited labeled data – Rajesh Munavalli, PayPal


Will introduce our journey here at PayPal to build a state of the art Chatbot. The session will go over some of the techniques we applied to overcome scarcity of labeled data as well as platform readiness for advanced deep learning techniques. I will cover techniques from the traditional NLP all the way to State of the art Transformer architecture based bots.

Key Takeaways

  • Overcoming cold start problem and optimized labeling strategy
  • Transfer learning for bots
  • Domain customization when base models do not have the same vocabulary

Add comment

Highlight option

Turn on the "highlight" option for any widget, to get an alternative styling like this. You can change the colors for highlighted widgets in the theme options. See more examples below.


Instagram has returned empty data. Please authorize your Instagram account in the plugin settings .

Ivana Kotorchevikj

Categories count color


Small ads


  • Afro-deko-mono
  • Maria d'Odessa, touching
  • Maria d'Odessa au bâton de rouge-baiser
  • Maria d'Odessa & the red lipstick
  • Maria d'Odessa, soulful.
  • Peanuts
  • Celebrating the hundredth anniversary of Charles M. Schulz
  • À propos serendipity ...
  • Les libraires

Social Widget

Collaboratively harness market-driven processes whereas resource-leveling internal or "organic" sources.