Session Outline
Join us for an insightful session on Telenor’s AI First Program, a transformative initiative aimed at integrating AI capabilities across the entire Telenor family, spanning Europe and Asia. . The program’s mission is to unlock new value for Telenor, its employees, customers, and wider society by leveraging the full potential of AI. In this talk, we will explore how Telenor is moving from a fragmented approach to a holistic and scalable AI strategy. Key elements of the program include next generation customer service, hyper personalization, network optimization and automation 2.0. We will also delve into the AI Factory, Norway’s first secure, sovereign and sustainable AI infrastructure, provided by Telenor. We will also discuss Telenor’s strategic partnerships with industry leaders such as Google and Nvidia to support Telenor’s AI ambitions, providing cutting-edge technology and expertise to accelerate our AI initiatives.
Key Takeaways
- A strategic initiative to integrate AI across Telenor’s operations in Europe and Asia, aiming to create value for employees, customers, and society.
- The program emphasizes next-generation customer service, hyper-personalization, network optimization, and automation 2.0, supported by Norway’s first sovereign AI infrastructure, the AI Factory.
- Telenor collaborates with industry leaders like Google and Nvidia to accelerate AI adoption through advanced technology and expertise.
