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Applying a product development mindset to Telenor’s data platform – Bente Lønnquist Busch, Telenor Norway

Hear how Telenor Norway is reducing our footprint on traditional data warehouse solutions and centralized data teams, to a decentralized approach. Our mission is to increase time to value with data. The new, cloud based platforms, are developed applying the principles from digital product development – user centric, intuitive and generating value.

Key takeaways:
– Your priorities should come from treating the organisation as users or customers, not people ordering stuff through a ticket system
– Spend a lot of time talking to users to gather insight, but seek to reduce time spent on training, onboarding and support.
– Measure everything and make decisions based on data

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