Session Outline
This session will showcase how a company with rich history like KONE has embraced digital transformation and leverages advanced data analytics, IoT, machine learning and GenAI to revolutionize maintenance services for elevators and escalators.
Key Takeaways
- Harnessing IoT and Predictive Maintenance: how KONE integrates IoT & sensor devices and predictive analytics to monitor elevator and escalator performance in near-real-time, predicting potential failures before they occur.
- Data-Driven Experience: how KONE uses data analytics to enhance customer satisfaction and support internal decision making and processes by leveraging data.
- Scalability and Global Impact: How KONE’s data and analytics solutions scale across global fleet, allowing for consistent quality and service delivery across diverse markets.
